Refunds

Once your refund query is received and inspected, we will send you an email to notify you that we have received your refund item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please chat with us our support team.

Sale items

Only sale priced items will be refunded within 14 days. 

If you need more details, Please read our terms and conditions page.

Need help?

Contact us at support@webbita.com for questions related to refunds.